Professional WordPress Website Support You Can Count On
Priority Plus™ WordPress Support
Reliable, Accurate and Affordable
A Practical, Business-Driven Approach to Website Support & Security.
Having stale or outdated information on your website is probably the quickest way to lose visitors and sales. To help you avoid this, Total Site Care offers you comprehensive maintenance of your existing sites. With our custom site care systems, we ensure your site stays updated and current, keeping user experience at its peak and providing you with the right level of support for unique situations. We are available to offer express, same-day service if needed.
Considerable time, money and effort can go into creating a powerful online presence. Don’t waste your investment by not taking care of it.
Multiple Support Options:
Hourly, As Needed
Blocks of Hours
Monthly Hours
Priority Service
From experience, we have seen that having a reliable web support partner can be an enormous asset to any organization. As a result, Total Site Care offers you a comprehensive, multifaceted website support system called Priority Plus™. With this service, we ensure you have unique site support, specifically tailored to your needs, when you need it, and regardless of who built your website. Our Priority Plus™ services cover maintenance and protection for all WordPress sites, allowing you to maintain seamless sales, operations, and marketing processes.
Priority Plus™ is built around the concept that a well-maintained website is critical for modern business success, not just for marketing, but also sales and operations. When your website is running well, it is your best tool for customer support, the first thing prospective customers look at and an easy way to sell your products and services.
Support Options for every budget and need
maintaining your website investment
Visitors expect relevant and timely information. An active, updated site portrays an active, vibrant organization. Our update plans allow us to keep the site your news and products up-to-date and your organization looking active.
Hourly, As Needed
No Commitment, Pay As You Go.
Call us only when you need us and we’ll take care of your website.
Priority Hourly Service
No Commitment, Pay As You Go.
If you need it done right away; All are weekday requests handled within 8 business Hours
Blocks of Priority Hours
Pre-Paid blocks of Support Time.
Includes Express Turn-Around, Nights & Evening Work. Discounted Rates.
Monthly Priority Plans
Set Support Hours Every Month.
Includes Express Turn-Around, Nights & Evening Work. Discounted Rates.
Hourly, As Needed
No Commitment,
Pay As You Go.
Call us only when you need us and we’ll take care of your problems. This is our standard support offering. all calls will be taken care of within 2-3 business days, during normal business hours. Even at 3 days, this is still a week faster than most web companies.
Hourly support is pre-paid, per incident. When you request service, our support technician will let you know how much the work will cost and if approved, send you an invoice. Once the invoice is paid, the work will be completed.
Details:
- Available During Normal Business Hours
- Turn Around: 2-3 business days
- No Nights or Weekend Work
- $60/ Half Hour
- Billed in 30 Minute Increments
- Pre-Paid on a Per Incident Basis, as Needed
Priority Hourly Service
No Commitment, Pay As You Go.
If you need it done right away; we can do that. All requests are handled within 8 business hours during the week – faster if possible! Night and weekend requests are handled with-in 12 hours. This turn-around includes requests requiring up to 2 hours to complete. If it needs more than 2 hours of work, we’ll do our best to still get it done within 8 business hours.
Includes nights & weekend work.
Details:
- Available During Normal Business Hours as well as off hours
- Turn Around: 8 Business Hours during the work week and 12 Hours during nights and Weekends.
- $90/ Half Hour
- Billed in 30 Minute Increments
- Pre-Paid on a Per Incident Basis, as Needed
Includes After-Hours & Weekend Work!
8 Hour Response!
Blocks of Priority Hours
This option is for a pre-paid block of priority hours.
You can use all of them in a month or take years to use up your block. The hours never expire! The express turn around time covers all updates requiring less than 2 hours of work. If you have a larger request we’ll still try to knock it out same-day.
Details:
- Available During Normal Business Hours as well as off hours
- Turn Around: 8 Business Hours during the work week and 12 Hours during nights and Weekends.
- Rates Vary by Plan, Discounts Included
- Billed in 15 Minute Increments
- Includes After-Hours & Weekend Work!
- Express Response at No Extra Cost
Available Blocks Include:
10, 20, 30, 40, 50 or 60.
Blocks of 20 or more are offered at discount rates starting at 5%.
Monthly Priority Plans
This is a 12 month plan with a set number of priority support hours per month.
The express turn around time covers all updates requiring less than 2 hours of work. If you have a larger request we’ll still try to knock it out same-day.
Available for 2 or more hours per month.
Discount rates starting at 5% are offered for 3 or more hours.
Details:
Available During Normal Business Hours as well as off hours
Turn Around: 8 Business Hours during the work week and 12 Hours during nights and Weekends.
Rates Vary by Plan, Discounts Included
- Billed in 15 Minute Increments
- Includes After-Hours & Weekend Work!
- Express Response at No Extra Cost
More than Just Website Updates!
Graphic Design Services
User Experience Testing
Security Scans and Audits
Software Updates and Patches
User Support & Training
Back-Up Audits and Checks
Creative Services
Pro-Active Monitoring
Load & Speed Testing
Code Edits & Tweaks
Search Engine Reporting
Analytics Review & Reporting
A/B Split Testing
Social Media Support
More Ways to Proect and Enhance your website
Ultimate Defense™ WordPress Security
Priority Plus™ WordPress Support
PowerUp!™ WordPress Upgrades
